- BBB A+ Rated
- Mesquite Chamber of Commerce Member
- 30+ Years Experience
Emergency Plumbing in Mesquite, TX
A burst pipe does not wait for business hours. James Armstrong Plumbing has handled Mesquite emergencies since 1995: burst pipes, major leaks, sewer backups, and no-hot-water calls. Master Plumber James Armstrong holds Texas License M-39428, and every emergency call gets a flat written price before work starts, at 2 a.m. the same as at noon on a Tuesday. Dispatched from the shop at 844 Dalworth Dr.
Call before noon and we can usually reach you the same day. After hours and weekends carry a flat $199 dispatch fee, and we tell you that before we head out. The repair quote is free either way.
Licensed Master Plumber
License #M39428
The “Armstrong Clean Promise".
We leave your home cleaner than we found it, or we pay for the cleaning. No mess, no stress — that's our guarantee.
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WHILE YOU WAIT
Do This First, Then Call Us
Shut off the water.
For one fixture, turn the valve under or behind it clockwise. For a burst pipe or major leak, shut off the main valve, usually at the meter near the street or where the line enters the house.
Smell gas? Leave, then call Atmos.
Get everyone out, including pets. Do not flip switches, unplug anything, or use a phone inside. Leave doors open behind you. From outside and well away from the building, call Atmos Energy at 866-322-8667. Call us at 214-918-6109 for the repair once Atmos confirms it is safe.
Kill power to a flooding area
At the breaker if water is near outlets or appliances, only if you can reach the panel safely and dry.
Then call 214-918-6109
Tell us what is happening and we will talk you through anything else until we arrive.
Our Services
Emergencies We Handle, Day or Night
If it is leaking, flooding, backing up, or making you panic, it is what we do.
Burst Pipe Repair
We stop the flow, replace the damaged section, and check for the freeze or pressure issue that caused it.
Major Water Leaks
Hidden or open leaks traced fast and stopped before they reach walls, wiring, and flooring.
Sewer Backups & Clogs
Foul backups and blocked mains cleared quickly, with a camera check for the deeper cause.
No Hot Water / Water Heater Failures
Leaking tanks, strange noises, or sudden cold water handled, repair or replace, same day where possible.
Overflowing Toilets & Fixtures
Stopped before water damages floors and cabinets, then fixed at the source.
After-Hours & Weekend Calls
Nights, weekends, and holidays. We answer when other shops send you to voicemail.
Emergency Service
No Panic Pricing, Any Hour
The faster we get there, the less water reaches your floors and walls. Call before noon for same-day service. After hours and weekends carry a flat $199 dispatch fee, quoted before we roll, and the repair itself is priced the same as it would be at noon on a Tuesday.
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Meet James Armstrong
Meet the Master Plumber Serving Mesquite: James Armstrong
James Armstrong has been a Mesquite Master Plumber since 1995. What started as helping neighbors with leaky faucets turned into a career, and eventually a family business, built on one simple rule: treat people right, do the job with integrity, and stand behind your work. Today James and his crew answer emergency calls across Mesquite, Garland, Rowlett, Dallas, Plano, and Richardson, with most local calls reached within 25 minutes of the Mesquite headquarters at 844 Dalworth Dr.
“An emergency call is when people are scared, and honestly, when they get taken advantage of. Water is everywhere, it is the middle of the night, and somebody quotes them a panic price. We do not work that way. I tell you what it costs before I start, same as I would at noon on a Tuesday. The first thing I do on the phone is help you shut your water off, because every minute that water runs is more damage and more money. Thirty years in, I have seen every kind of 2 a.m. disaster Mesquite can produce, and the job is the same every time: stop the water, fix it right, and be straight with you about it.”
James Armstrong, Master Plumber • Texas License M-39428 • Founder, James Armstrong Plumbing
Every job comes with the Armstrong Clean Promise. We leave your home cleaner than we found it, guaranteed. No excuses, no mess, no shortcuts. It is the kind of commitment that has earned us thousands of repeat customers and a reputation across the DFW metroplex for honest, reliable work.
Why Choose Us
Why Mesquite Calls James Armstrong in a Crisis
Licensed Master Plumber
Urgent work still done to current Texas code, by a licensed pro.
No Panic Pricing
You get the cost before we start, even at 2 a.m. Emergencies are not an excuse to overcharge.
Fast Local Dispatch
Based in Mesquite at 844 Dalworth Dr, so help is close.
Stocked to Fix It Now
Our trucks carry the parts to stop the damage on the first visit.
Home & Business
Residential and commercial emergencies, handled the same way: fast and straight.
A Real Person, Not a Call Center
You reach the shop that will actually do the work, not a dispatcher three states away reading a script.
Emergency Calls Accepted After Hours & Weekends as well.
Burst pipe, flooding, or a sewage backup? Do not wait until morning. We take after-hours and weekend calls at 214-918-6109. A $199 emergency dispatch fee applies, and we tell you that cost up front before we head out. The faster we get there, the less water reaches your floors, walls, and belongings.
Our Process
What to Expect When You Call
In an emergency you want clarity, not a runaround. Here is exactly how it goes.
Call or Book Online
Speak with a real person, not a call center. We schedule at your convenience.
Same-Day Inspection
A licensed plumber evaluates your issue on-site. No guesswork.
Upfront Quote
You approve the price before work begins. The number you see is final.
Clean, Expert Work
Armstrong Clean Promise — we leave your home better than we found it.
Follow-Up Guarantee
We check in within 24 hours and follow up to ensure everything holds.
Free estimate · No obligation · Real person answers
Service Areas
Serving Communities Across Dallas-Fort Worth
- Allen
- Anna
- Arlington
- Azle
- Balch Springs
- Bedford
- Benbrook
- Blue Mound
- Blue Ridge
- Burleson
- Celina
- Colleyville
- Combine
- Dallas
- Everman
- Fairview
- Farmersville
- Flower Mound
- Forest Hill
- Fort Worth
- Frisco
- Garland
- Grand Prairie
- Plano
- Richardson
- Rowlett
- Sunnyvale
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FAQ
Frequently Asked Questions
Have questions? We’ve got answers. Can’t find what you’re looking for? Give us a call anytime.
A burst pipe, a leak you cannot stop, a sewage backup, flooding, or any gas smell is an emergency, call right away. No hot water or a single slow drain is usually urgent but not an emergency, and can often wait for a same-day appointment. When in doubt, call 214-918-6109 and we will help you judge it.
Shut off the water. For one fixture, turn the valve under or behind it. For a major leak or burst pipe, shut the main valve, usually near the street, at the meter, or where the line enters the house, and turn it clockwise. If you smell gas, leave the home first and call from outside. Then call us at 214-918-6109.
A flat $199 dispatch fee applies to after-hours, weekend, and holiday calls, and we tell you that before we head out. The repair is quoted separately and at the same rate we would charge during business hours. Call before noon and there is no dispatch fee at all, since that falls under same-day service.
We dispatch from our shop at 844 Dalworth Dr in Mesquite, so Mesquite is the shortest run we make. We come stocked to stop the damage on the first visit rather than looking, leaving, and scheduling a return.
Cost depends on the repair itself, labor, parts, and how complex the job is, plus any after-hours dispatch fee. A minor pipe or faucet fix costs far less than a major line repair. You get a flat written quote before any work starts, so there are no surprises on the bill.
Yes. We respond to emergencies at homes and at commercial properties across Mesquite and the east DFW metro. Every call is handled by a licensed plumber working under Master Plumber James Armstrong, so the urgent fix is done right and to code.
Comparison
Call Now or Book Same-Day? A Quick Triage Guide
| Situation | Call Now (Emergency) | Book Same-Day |
|---|---|---|
| Burst pipe or water you cannot stop | Yes, call immediately | |
| Sewage backing up into the home | Yes, call immediately | |
| Any smell of gas | Yes, leave and call | |
| Active flooding | Yes, call immediately | |
| No hot water | Usually fine to book | |
| One slow or clogged drain | Usually fine to book | |
| Dripping faucet | Book at your convenience |
Comparison
What to Do Right Now: A Quick Guide
| Situation | Do This First |
|---|---|
| Pipe burst, water spraying | Shut the main valve, then call 214-918-6109. |
| Toilet overflowing | Turn the valve behind the toilet clockwise, then call. |
| Water near outlets or a panel | Cut power at the breaker if safe, then call. |
| You smell gas | Leave the house, call from outside. |
| Water heater leaking | Shut its water and power off, then call. |
| Not sure if it is urgent | Call 214-918-6109, we will help you decide. |